Retail Activity Partner

Mecca Brands • Richmond, VA

13d

About The Position

At MECCA, we’re reimagining retail every day. Our stores are at the heart of everything we do; and how we plan, sequence and land activity in store is critical to delivering exceptional customer and team experiences. We’re looking for a Retail Activity Partner to join our Central Operations team on a parental leave contract. This is a unique opportunity to step into a newly evolved role and help shape how we partner across the business to deliver activity into our stores in a way that is strategic, sequenced and operationally viable. The Role The Retail Activity Partner acts as the critical interface between Central Operations and the broader business, partnering with teams across Merchandise, Brands & Buying, VM, Marketing & Events, Property and New Concepts to land initiatives successfully in retail. This role balances commercial ambition with operational reality. You will provide guidance and governance across activity planning, ensuring initiatives are well sequenced, clearly communicated and aligned to store capacity. A key focus is facilitating the Retail Activity & Capacity Planning process to ensure marketing campaigns, events and trade initiatives are distilled into executable, well-paced store activity. You’ll also play an operational lead role for major events and partnerships ensuring activity is feasible, well-supported and delivered seamlessly by our Team Members.

Requirements

• Strong operational understanding and retail operations knowledge and a clear understanding of store workload drivers and frontline retail environments.
• Experience in retail operations, frontline retail, activity planning, change execution, project delivery or advisory roles
• The ability to manage multiple workstreams, timelines and dependencies with autonomy
• A confident, solutions-focused approach to stakeholder engagement and prioritisation discussions
• Strong written and verbal communication skills
• A proactive mindset with a passion for improving processes and ways of working
• This role would suit an experienced Store Manager or Senior Operations Manager ready to step into the Central Operations Team or a retail operations professional with strong frontline understanding and a passion for planning and governance.

Responsibilities

• Activity Planning & Governance Support and input into the Retail Activity Calendar, ensuring clarity of accountability and timely escalation of risks or overlaps
• Partner with stakeholders to provide operational guidance on initiatives, ensuring activities are realistic, appropriately sequenced and aligned to store capacity
• Strengthen capacity planning processes, including capturing inputs and improving governance rhythms
• Develop and maintain store activity mapping documentation for key store roles
• Act as a trusted planning partner to central teams, challenging assumptions and advocating for store feasibility and experience
• Build strong partnerships across Trade, VM, Range & Space, Brands & Buying and Operations to land activity effectively
• Educate Support Centre teams on store rhythms, workload drivers and operational constraints
• Support holiday readiness planning and post-implementation reviews
• Partner on price change planning to ensure timing, comms and operational impacts are well managed
• Support trade events and activations, VM changeovers, space resets and merch rollouts
• Contribute to store impact assessments, identifying risks, dependencies and mitigation actions
• Provide support on store comms and task management (JIRA), in partnership with Retail Comms
• Identify opportunities to improve planning tools, governance and ways of working
• Contribute to retrospectives and PIRs to strengthen future delivery
• Help reduce noise, duplication and unplanned workload for stores

Benefits

• Professional development programs and first-class digitised learning offering
• Health and well-being initiatives
• Reward and recognition programs
• Access to bonus and incentive programs
• Access to quarterly product allowance
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed