Retail Account Management Associate

T. Rowe Price • Owings Mills, MD

2d • $50,000 - $60,500 • Hybrid

About The Position

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity. Join us for the opportunity to grow and make a difference in ways that matter to you. Role Summary Provides advanced support to clients and processing of client transactions. Completes advanced analyses and reporting.

Requirements

• High school/secondary school or the equivalent combination of education and relevant experience AND 1+ years of total relevant work experience

Nice To Haves

• 1 year RAM experience

Responsibilities

• Reviews and processes moderately complex transactions; reviews requests for proper documentation and authorization; performs necessary research in account history.
• May perform quality checks of transaction processed by other team members.
• Identifies and takes action on errors; researches and implements prevention plans to minimize similar errors in the future; maintains departmental standards for quality and productivity.
• Works with more senior associates on projects designed to improve business processes.
• Proactively identifies and recommends areas where improvements to straightforward transaction processing or client support can be improved.
• Continues to develop knowledge of clients and client requirements.
• Works to develop mastery over firm policies and practices and identifies issues and areas of improvement where applicable.
• Communicates either verbally or in writing with clients.

Benefits

• Competitive compensation
• Annual bonus eligibility
• A generous retirement plan
• Hybrid work schedule
• Health and wellness benefits, including online therapy
• Paid time off for vacation, illness, medical appointments, and volunteering days
• Family care resources, including fertility and adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees