Retail Account Assistant - Hybrid

Retail Merchandising Services•Brooklyn Park, MN

just now•$18•Hybrid

About The Position

Retail Merchandising Services (RMS), based in Brooklyn Park, MN, specializes in providing product merchandising services within retailers throughout the US. We are actively seeking a dedicated detail-oriented Retail Account Assistant for our team! If you love retail like we do, have an eye for detail and want to be a part of an amazing team, then please keep reading!

Requirements

1+ years' previous office, or customer service experience
Strong understanding of retail best practices, procedure and systems are essential
Candidates must possess strong organizational skills coupled with the ability to manage multiple high priority initiatives simultaneously. Additionally, outstanding analytical abilities and a dedication to continuous improvement through technology and process are essential
Strong business communication abilities, including written, verbal and presentation are critical to this position, in addition to being very detail oriented and possessing an expertise in Microsoft Office programs such as Word, Excel and PowerPoint
This is a part time position, averaging 20 hours per week. We are looking for someone to work Tuesday-Thursday. This is a hybrid position after your first 90 days, hybrid schedule will be discussed further in the interview process. The pay for this position is $18.00 per hour.

Responsibilities

Answers all service questions from office staff and field reps submitted via the web, email and phone
Send appropriate service documents etc. to our partners weekly
Review and respond to time approval requests from our Field Merchandising Reps
Assist with weekly review of submitted rep photos and service reports, reviewing rep comments and following up when needed
Review rep comments and related questions received respond in a timely manner