RESTROOM ATTENDANT

MIDNIGHT MISSION•Los Angeles, CA

1d•Onsite

About The Position

The Restroom Attendant / Homeless Community in-reach staff is a new position that The Midnight Mission deems vital to providing a safe, clean, secure, trauma-free restroom for people who are experiencing homelessness on the streets of skid-row. The restrooms will be in use 24 hours 7 days a week, 365 days a year. Under the direct supervision of the Director of Security, this role involves providing a safe, clean, secure trauma-free restroom and performing various janitorial cleaning duties within The Midnight Mission courtyard and adjacent restrooms.

Requirements

Demonstrated knowledge of general janitorial skills and cleaning techniques
Ability to project a professional demeanor and exercise mature judgement
Engagement and rapport building skills with difficult guests
Demonstrated ability to work with individuals of diverse social, economic and cultural backgrounds
Knowledge about non-violent crisis intervention techniques
Ability to work independently and complete assigned duties with minimum supervision
Flexible, adaptable, and capable of working in a fast-paced environment that requires sensitivity and professionalism
Availability to work evening and weekends as requested by management, and based on the operational needs of the program
Ability to work harmoniously and cooperatively as a team player
Demonstrated ability to read, write, and speak English – must be able to read words and phrases in English on cleaning supply containers and floor applications, etc.
Ability to arrive to work reliably and on time
Ability to follow written and oral instructions and/or directions
Employment Eligibility Verification (Form I-9 and valid California ID or Driver’s License)
Ability to maintain regular, consistent attendance
Updated TB test
Successful completion of background screening including Live-scan or comparable
Successful completion of drug testing – we reserve our legal right to refuse hiring candidates who test positive for prescriptive medical marijuana use [70 Cal.Rptr.3d 382 (2008), AB243, AB266, SB643]
Ability to obtain CPR/First Aid through TMM

Responsibilities

Sweep and mop floors
collect and dispose of trash
re-stock dispensers as needed
wash walls
clean and sanitize face bowls, urinals, toilets and showers after each use
provide towels and hygiene items to guests showering
Provide friendly customer service to guests' inquiries
Ensure restrooms are not being used for inappropriate activities such as drug use or sells, smoking, loitering, or other activities
Report suspicious individuals and/or activity to Security staff posted immediately outside the restroom area and the Supervisor
Complete other duties as assigned