Restoration, Supervisor

Pacific Gas And Electric Company • Cupertino, CA

2d • Onsite

About The Position

Oversees the command and control of outage response management and leads teams of Troubleperson (outage, emergency first responders) and distribution control centers involved in system-wide distribution grid monitoring and restoration efforts. Analyzes and prioritizes outages to determine the most efficient procedure for restoration.

Requirements

• High School Diploma or GED equivalent
• Five (5) years total relevant experience in the electric utility industry
• California Driver’s License

Nice To Haves

• Bachelors Degree or equivalent experience
• Experience as Troubleman, or related

Responsibilities

• Ensures completion of street light repair in assigned area within established timeframes. Ensures inspection and maintenance of distribution line equipment is completed in area annually and in compliance with GO165.
• Ensures Troubleperson productivity and costs are monitored through Field Automation System FAS and improves outage response by ensuring outages are prioritized and analyzed to determine the most efficient procedure for restoration, which may require communicating with customers to determine restoration needs.
• Assess the outage condition to determine if complete restoration is necessary or if temporary repairs are sufficient to restore power. Monitors the electric system using the Outage Management Tool (OMT) and Field Automated Support (FAS) technologies and by ongoing communication with the Control Center.
• Outage Information System (OIS). Develops and implements work practices that support reduced operating costs and increase production levels. Oversees, provides direction and coaching to first responders, Troubleperson, dispatched to outage site, for both emergency and non-emergency situations.
• Regularly visits field to ensure work efficiency, quality, customer satisfaction, and safety requirements are met. Supervises 10+ total employees. Supervises Troublepersons.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees