Restoration Supervisor

SERVPRO Team Friermuth•San Marcos, TX

6d•$18 - $22

About The Position

For over thirty years, Servpro of Team Friermuth has been supporting our customers through some of their most trying times. Our highly-trained team members respond to fire and water losses, conduct mold and bio remediation to make it “Like it never happened”. Our Mission: To develop a team of quality people who take pride in providing intelligent solutions, excellent service and community value through fairness and respect. And more! Job Description: As the front-line representative of the SERVPRO® brand, the Restoration Supervisor/Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Benefits: Dental insurance- Available day 1 Health insurance- Available day 1, with 5 different plans to select from Vision insurance- Available day 1 401(k) after 1 year with 4% employer match 6 paid holidays + 1 floating holiday throughout the calendar year after 90 days PTO Employee referral program Career path planning and training Employee recognition programs

Requirements

Valid driver’s license
High school diploma/GED (preferred)
Must be available to work a rotating on-call schedule
At least 1 year of experience in commercial cleaning, restoration, or construction
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a Servpro required background check and drug test subject to applicable law.

Nice To Haves

IICRC certification a plus, not required

Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians and supervise their activities
Document a detailed and accurate job file to support the services provided
Manage labor and consumable item usage on assigned projects
Communicate with restoration project manager and office staff on project progress and issues
Communicate and follow all OSHA guidelines for job safety
Manage assets by protecting and using equipment and materials properly
Coach and train restoration technicians