Restoration Supervisor

Servpro•Pelham, AL

8d•$19 - $25

About The Position

Do you have a passion for leading teams and helping people through tough situations? Join our SERVPRO® Franchise as a Restoration Supervisor and become a vital part of a team that’s committed to making fire, water, and storm damage “Like it never even happened.” We are looking for a hands-on leader who thrives in challenging environments, enjoys problem-solving, and has strong communication and leadership skills. As a Restoration Supervisor, you’ll oversee crews on restoration and mitigation projects, ensuring quality, efficiency, and customer satisfaction from start to finish. If you're dependable, detail-oriented, and ready to grow in a rewarding industry, we want to hear from you. Picture yourself here fulfilling your potential! Who is SERVPRO Team Wilson? We are family-owned and operated business that has been serving the restoration needs of our community for many years. As a family, we believe in the importance of hard work, dedication, and treating our clients and employees like members of our own family. These values have helped us become one of the most successful teams in the SERVPRO system, as we strive to exceed our client's expectations and provide our employees with a supportive and rewarding work environment. We take pride in our reputation for excellence and are committed to continuing to deliver the highest level of service to our clients. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

Minimum of 1 year experience in water/fire/mold restoration or construction
IICRC certification (WRT, ASD, etc.) preferred or willingness to obtain
Strong leadership and team-building skills
Excellent written and verbal communication
Ability to work in fast-paced, physically demanding environments
Valid driver’s license and clean driving record
Regularly lift 50 lbs., and occasionally up to 100 lbs. with assistance
Ability to stand, walk, bend, kneel, and climb ladders for extended periods
Comfortable working in confined spaces (e.g., crawlspaces, attics)
Exposure to dust, mold, and cleaning chemicals

Responsibilities

Manage restoration jobs from start to finish in compliance with SERVPRO® processes and industry standards
Supervise and motivate Production Technicians to meet quality and efficiency goals
Respond promptly to service calls and communicate effectively with customers, teammates, and vendors
Perform hands-on production tasks when needed, ensuring high standards of service
Ensure proper documentation and job file completion for all assigned projects
Identify and address safety concerns and enforce site safety protocols
Conduct quality control checks and resolve project issues promptly
Maintain and protect equipment, vehicles, and materials
Perform occasional sales, marketing follow-ups, and add-on services to support business growth