Restoration Project Manager

SERVPRO Corpus Christi East•Corpus Christi, TX

9h•$55,000 - $75,000

About The Position

As a Restoration Project Manager , you’ll play a critical leadership role in guiding projects from initial response through final completion. You’ll oversee restoration crews, coordinate resources, and serve as the main point of contact for customers and partners. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and takes pride in delivering exceptional service during challenging situations.

Requirements

High school diploma or GED required; associate or bachelor’s degree preferred
Minimum 3 years of restoration or related industry experience
At least 1 year of management or supervisory experience
IICRC certification preferred
Valid driver's license
Strong leadership and organizational skills
Excellent communication (written and verbal)
Ability to manage multiple projects and priorities
Detail-oriented with strong problem-solving abilities
Proficiency with computers and job management software
Ability to lift 50 lbs regularly and up to 100 lbs with assistance
Comfortable climbing ladders and working at ceiling heights
Ability to work in tight spaces such as attics and crawl spaces
Ability to push, pull, and carry equipment and materials
Comfortable working with cleaning agents and restoration equipment

Nice To Haves

IICRC certification preferred
associate or bachelor’s degree preferred

Responsibilities

Manage restoration projects from start to finish, ensuring timely and high-quality results
Develop accurate scopes of work and prepare estimates using industry software
Communicate and negotiate project scope and approvals with customers and clients
Schedule, coordinate, and oversee crews, subcontractors, and resources on active jobs
Maintain clear communication with customers, team members, vendors, and insurance representatives
Review job documentation to ensure accuracy for billing and client requirements
Manage production expenses, including equipment, vehicles, and materials
Ensure a high level of customer satisfaction and manage client experience throughout the project
Respond quickly to new service opportunities and incoming leads
Assist with recruiting, hiring, and training restoration team members