Restoration Project Manager

PuroCleanWilton, CT
17h

About The Position

We are seeking a Project Manager to lead restoration projects from start to finish. You will oversee production crews, manage job assignments, coordinate with adjustors and insurance carriers, and ensure projects are completed efficiently, on time, and to company standards. You’ll play a critical role in delivering a world-class customer experience, coordinating with internal teams, and maintaining strong communication with leadership and clients. PuroClean is a leader in emergency property restoration, helping families and businesses recover from water, fire, mold, biohazard, and other property damage events. We operate with a servant-based leadership mindset focused on supporting our team, customers, and community. Our culture emphasizes growth, both professionally and personally, while delivering exceptional service during some of our customers’ most challenging moments. With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Requirements

  • Valid U.S. Driver’s License
  • Clean background check
  • Drug-free workplace
  • Ability to lift 50+ lbs regularly
  • Comfortable working in varying conditions (heat, cold, confined spaces)
  • Ability to stand, bend, and move for extended periods

Nice To Haves

  • Experience in project management, operations, or restoration/construction preferred
  • Strong leadership and team management skills
  • Experience with budgeting, estimating, or financial oversight
  • Knowledge of safety protocols and ability to enforce them on-site
  • Excellent communication and organizational skills
  • Detail-oriented with strong documentation and record-keeping ability
  • Ability to coach, develop, and motivate team members
  • Strong relationship-building skills with clients and team members

Responsibilities

  • Manage customer relationships and ensure high levels of satisfaction
  • Oversee all aspects of restoration projects from initiation to completion
  • Coordinate and schedule production crews and job assignments
  • Monitor project progress, budgets, and timelines
  • Prepare and maintain accurate job documentation and reports
  • Communicate regularly with the General/Operations Manager and Owner
  • Identify opportunities for process improvement and team development
  • Ensure job sites are clean, organized, and compliant with company standards
  • Maintain equipment and uphold safety and operational guidelines
  • Address and resolve customer concerns promptly and professionally

Benefits

  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Competitive Pay (Above Industry Average)
  • Paid Training & Career Advancement Opportunities
  • Flexible Scheduling
  • Online & Mobile Learning Programs
  • Opportunity to Make a Real Impact Helping People in a Time of Need
  • Paid Time Off (after eligibility period)
  • Company-sponsored retirement plan eligibility
  • Flexible scheduling when needed
  • Ongoing professional development
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