Restoration Project Manager

SERVPRO of West Sioux Falls • Sioux Falls, SD

12d

About The Position

Are you a Restoration Project Manager ready to take your career to the next level? Join Team Toft, where your expertise and leadership will drive operational excellence and make a real impact for our customers. As a Restoration Project Manager, you’ll oversee all aspects of restoration projects and lead a high-performing team. This role requires strong technical knowledge, leadership skills, and a customer-first mindset to deliver projects on time, within scope, and to the highest standards.

Requirements

• 3+ years of restoration management experience within the last 5 years
• Strong knowledge of restoration processes, estimating, and insurance protocols
• 1+ year of supervisory or team leadership experience
• IICRC certification (WRT, ASD, or similar preferred)
• Valid driver’s license and clean driving record
• Lift 50 lbs regularly; occasionally lift up to 100 lbs with assistance
• Work at heights, on ladders, and in confined spaces (attics, crawlspaces)
• Comfortable using/being around cleaning agents

Responsibilities

• Develop detailed scopes of work and prepare estimates using industry software.
• Secure approvals from customers, insurance adjusters, and commercial clients.
• Coordinate and supervise crews, subcontractors, and resources on multiple active projects.
• Monitor project timelines, budgets, and quality to ensure successful outcomes.
• Maintain clear, professional communication with customers, vendors, and insurance representatives throughout the project lifecycle.
• Ensure job site documentation is accurate and supports invoicing and compliance requirements.
• Manage company assets including equipment, vehicles, and materials effectively.
• Drive customer satisfaction and encourage positive online reviews.
• Support recruiting, onboarding, and mentoring of restoration staff.

Benefits

• Commission
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• $1500 Referral Bonuses
• 6 Paid Holidays
• PTO - Up to 11 days to earn starting out, starting on Servpro second tier. Accrued by hours worked
• All tools, PPE, and Uniform Polos provided
• 50% of Health Insurance paid for Employee (Blue Cross/Blue Shield)
• Vision, Dental, and Aflac plans you can join
• 401k company matching up to 4%
• Profit Sharing
• Advancement Opportunities
• $1000 Anniversary Bonus every year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed