Restoration Project Manager

Rainbow International Restoration of Dickinson•Dickinson, TX

61d•$35,000 - $50,000

About The Position

Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team! As a restoration technician, you are a key team member responsible for the restoration of carpets, upholstery and draperies that have been damaged by water, smoke, fire, debris or other methods of damage. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis. Position Summary/Purpose Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of restoration services. Facilitate the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition, minimizing repairs, and downtime following property damage.

Requirements

High school diploma (or GED) plus three (3) to five (5) years of experience managing construction or restoration projects and supervising crews.
Advanced knowledge of building construction, remodeling, or restoration.
Understanding of financial reports: Profit & Loss, Balance Sheet, Cash Flow, and budgeting.
Proficient technical skills, experience, and certification in the areas of service the company provides.
Adequate math skills – Able to quickly and effectively translate remaining work into manpower planning, project completion times, and review and assess labor time reporting. Effectively project job costs based on work remaining.
Wins by creating advocates, not enemies, when negotiating.
Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Word and Excel.
Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely response.

Nice To Haves

Associate (2 year) degree or bachelor’s (4 year) degree in business or construction management preferred.
Understands the relationship between direct labor and profitability.
Experience with Xactimate software is a plus.

Responsibilities

Meet or exceed established targets for responding to and completing estimates on losses
Maintain strategic relationships with vendors and subcontractors
Meet or exceed profitability targets on managed projects
Plan and execute projects to completion
Obtain written contracts and payment terms for projects
Maintain efficient and accurate flow of production paperwork from the job site to administration
Coordinate resource planning of technicians, laborers, and subcontractors with scheduler
Track equipment used on company jobs
Maintain market leadership through continuous implementation of state-of-the-art technology as it pertains to the delivery of our services
Coordinate estimates from subcontractors
Write job estimates
Order materials required for projects and coordinate delivery to job site
Maintain effective communication with customers and all involved parties – including third-party owners, building engineers, property managers, tenants, etc.
Perform property inspections and complete reports
Maintain project files
Attend and assist in conducting company meetings
Perform production work
Perform minor repairs on company equipment and vehicles