Restoration Pack-out and Contents Manager

PuroClean•Houston, TX

1d•$45,000 - $55,000

About The Position

With a ‘One Team’ mentality, manage production crews and job assignments as assigned while following PuroClean® production guidelines. Assign and coordinate jobs with the production crew, keeping the Contents Division Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate.

Requirements

5+ years of experience as a Restoration Packou-out/Contents Manager is REQUIRED
Experience in equipment as well as software involving contents (Encircle, Xactimate, DASH)
Understanding of safety guidelines and ability to manage them on site and while traveling
Aptitude with record keeping, recording information and communicating ‘the message’ to the content crew
Ability to identify areas of opportunity among teammates, coaching for growth
Strength in team building and establishing lasting relationships with clients and teammates
Ability to communicate efficiently with the insuance adjuster.

Responsibilities

Managing Customer Satisfaction and representing the brand
Effectively oversee all aspects of the restoration/pack-out job
Identifying areas for improvement and managing relationships with centers of influence
Managing production, pricing schedules, estimate details & coordinating with Contents Division Manager
Leaving jobsites with an orderly appearance and follow uniform and policy guidelines
Communicating and managing customer concerns with Contents Division Manager and Owner
Maintaining cleanliness of products and equipment to the highest standard
Ensure clear communication with office staff, immediate supervisor and fellow contents technicians