Restoration Crew Cheif

SERVPRO of Northwest Brooklyn - 09821•New York, NY

26d

About The Position

Join a high-performing restoration team serving some of NYC’s most demanding commercial and residential properties. As a Restoration Crew Chief, you will lead emergency response operations for water, fire, and mold damage restoration projects across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief embodies the company’s Here to Help® commitment by coordinating, monitoring, and performing project work to successfully meet service needs and deliver a consistently positive customer experience. Why SERVPRO Team Allen? We're not your typical restoration company. Operating across all five NYC boroughs, we handle everything from luxury high-rises to commercial properties, giving you exposure to the most complex and rewarding projects in the industry. Our team values efficiency, professionalism, and taking care of our people. Ready to lead? Apply today and join NYC's premier restoration team.

Requirements

Valid driver’s license
High school diploma/GED (preferred)
1-2 years of restoration industry experience (water/fire damage)
Basic computer/smartphone proficiency
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents

Nice To Haves

ICRC Water Restoration Technician (WRT) certification
IICRC Applied Structural Drying (ASD) certification
Experience with restoration equipment and hand/power tools
Knowledge of NYC building requirements

Responsibilities

Lead and supervise restoration technicians on residential and commercial job site
Respond to emergency calls and assess property damage
Perform and oversee water, fire, and mold restoration services
Manage daily job-site operations to ensure quality, safety, and timely completion
Deliver excellent customer service and maintain high customer satisfaction
Communicate expectations clearly and coordinate with project managers and office staff
Maintain equipment, vehicles, and job sites in accordance with SERVPRO standards
Complete accurate job documentation and ensure compliance with IICRC and safety protocols
Communicate and follow all OSHA guidelines for job safety
Manage assets by protecting and using equipment and materials properly
Coach and train restoration technicians