Restoration Contents Project Manager
About The Position
What does a Contents Project Manager with Paul Davis do? Lead a team of hardworking individuals serving others within your community Make a difference for others that have had a disaster strike their property Take pride when your team completes projects on budget with an exceptional customer experience Be empathetic and show a sense of urgency while communicating through modern technology Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents Managers the opportunity to become experts in the field through certifications and Paul Davis University. Why the Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but you will love being a Contents Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve the performance of your team! Team Compensation and Benefits: Great culture and team dynamic - we are family owned and operated and have a wonderful work family! Annual salary $60,000.00 to $75,000.00/year based on experience and certifications Bonus opportunities based on performance Generous PTO and several paid holidays Health Insurance
Requirements
- At least 5 years of experience as a Contents Manager or contents lead in restoration
- Hands-on knowledge of pack-out procedures, inventory tracking, and claims documentation
- MUST BE PROFICIENT in Microsoft Word and Excel
- Ability to lead a team, work with urgency, and communicate professionally
- Valid driver's license and reliable transportation
- Excellent written and verbal communication skills
- Ability to pass a background check with no felonies on your record
- Valid driver's license with a clean record
- Have the ability to work nights/weekends and overtime, if needed
- Desire to continually learn new things
Nice To Haves
- Experience with software such as Xactimate (a big plus)
- IICRC certification in Fire & Smoke Restoration or Contents Cleaning preferred
- IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration
Responsibilities
- Lead and manage all day-to-day operations of the restoration contents division
- Oversee pack-outs, cleaning, digital inventory, and storage of contents
- Communicate with customers, adjusters, and project managers
- Ensure accurate documentation using software (Encircle, DASH, Xactimate, etc.)
- Maintain warehouse organization and inventory integrity
- Supervise and train contents technicians
- Ensure all contents handling complies with IICRC standards
- Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters
- Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
- Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
Benefits
- Bonus based on performance
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
- Generous PTO and several paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
