Restaurant Technology Partner

YUM! Brands, Inc.•Plano, TX

34d

About The Position

The Regional Restaurant Technology Partner plays a critical role in enabling franchisees to deliver operational excellence and scale with agility. This role ensures restaurant technology solutions align to brand standards, support future AI-readiness, and enable seamless, omnichannel guest experiences. In addition to supporting market deployments, the Partner will serve as a global domain lead, helping shape innovation, vendor strategy, and best practice adoption across Pizza Hut's restaurant tech ecosystem. This role will support our Europe and Latin America & Caribbean regions.

Requirements

Bachelor's degree in IT, Business, or related field (MBA preferred).
7+ years in restaurant, retail, or hospitality technology strategy or implementation
Fluent Spanish speaker essential
Expertise in restaurant systems, including POS, labour scheduling, inventory, and/or training platforms.
Strong vendor management, cross-functional collaboration, and communication skills.
Comfortable navigating matrixed, global organizations and influencing across levels.

Responsibilities

Partner with franchisees to identify, evaluate, and implement restaurant technology solutions aligned to Pizza Hut's growth ambitions and operational standards.
Ensure local deployments meet global integration, data, and security standards.
Support markets in building AI-ready foundations to enable personalized, cross-channel guest and team member experiences.
Keep an updated record of existing market technology, technology contract expiry dates & identify gaps in current tech stack. Recommend appropriate approved vendors for the market to fill gaps or renewals.
Act as global lead for one or more of the following restaurant tech domains: Labor & Inventory Kitchen & Fleet Management POS Training & People Technology
Own vendor sourcing, onboarding, performance management, and escalation.
Source "Good, Better, Best" vendor options, especially in markets where Byte-based systems are not viable.
Build and maintain solution playbooks and go-to-market frameworks in your area of expertise.
Serve as a strategic advisor to other regional tech partners on best-fit tools and implementation approaches.
Collaborate with Regional Chief Digital & Technology Officers (CDTOs) and Global Ops Innovation, Digital Innovation, Labor, and Data teams.
Ensure restaurant technology enables strategic priorities including operational efficiency, improved team member experience, and scalable data capture.
Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines.
Define, promote, and update "Good, Better, Best" expectations for each domain.
Ensure strong adoption and ROI of brand-approved systems.
Identify and share global best practices to accelerate maturity and consistency.
Monitor post-deployment success and advocate for upgrades or new solutions where needed.