Restaurant Team Lead
About The Position
At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving playmakers who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a popular, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! Role and Interaction with Players: Support your team in delivering memorable Player experiences by resolving concerns quickly and ensuring service runs smoothly. Be a visible leader who sets the tone for energy, connection, and fun in every Player interaction. Key Aspect of the Role: Provide day-to-day leadership by guiding Playmakers toward achieving performance targets. Monitor team execution, coach in real time, and handle operational tasks to keep the venue running efficiently. Contribution to Topgolf and Other Playmakers: Foster a culture of teamwork, collaboration, and accountability. Invest in Playmakers’ growth through feedback, motivation, and development opportunities, helping them bring their best to Players and each other. Commitment to Safety and Sanitation: Ensure all Playmakers follow safety procedures, sanitation standards, and company policies to maintain a safe and efficient environment for both Players and Playmakers. Commitment to Topgolf's Core Values: Lead with Fun, One Team, Excellence, Courage, and Caring—creating a culture where Playmakers feel supported and Players receive an elevated, unforgettable experience.
Requirements
- A Positive Attitude – Because being a grump is no fun!
- One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style.
- Player Focus: You obsess over making our Players’ experience the absolute best it can be.
- Ability to Thrive in a Popular Environment : Keeping calm when things get popular is where you shine.
- Previous Experience in leadership or supervisory role in a restaurant or food environment
- Lift and Move Things: You’ll be handling items up to 50 lb., so being comfortable with lifting, bending, stooping and carrying things is key.
- On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
- Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can-do attitude is essential!
- Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment
Responsibilities
- Support your team in delivering memorable Player experiences by resolving concerns quickly and ensuring service runs smoothly.
- Be a visible leader who sets the tone for energy, connection, and fun in every Player interaction.
- Provide day-to-day leadership by guiding Playmakers toward achieving performance targets.
- Monitor team execution, coach in real time, and handle operational tasks to keep the venue running efficiently.
- Foster a culture of teamwork, collaboration, and accountability.
- Invest in Playmakers’ growth through feedback, motivation, and development opportunities, helping them bring their best to Players and each other.
- Ensure all Playmakers follow safety procedures, sanitation standards, and company policies to maintain a safe and efficient environment for both Players and Playmakers.
- Lead with Fun, One Team, Excellence, Courage, and Caring—creating a culture where Playmakers feel supported and Players receive an elevated, unforgettable experience.
Benefits
- Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform
- FREE game play
- discounted food and retail items
- weekly Playmaker meals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
