Restaurant Supervisor - Jazzboline Bar and Restaurant

Jazzboline Restaurant & Bar•Town of Amherst, NY

1d•Onsite

About The Position

Exceptional, Unique, Independent – Boutique Hotel in Amherst, NY. The Reikart House, A Tribute Portfolio Hotel, is looking for a Restaurant Supervisor to become part of this Award-Winning Team at Jazzboline Restaurant & Bar! Come work for a company where you can grow and start a career. Our affiliated companies include Marriott Bonvoy and Iskalo Development Corporation! Also apply in person! We'd love to meet with you! – Reikart House (5000 Main St., Amherst, NY 14226). Ask the Front Desk for an Application! GENERAL PURPOSE Supervise employees during shift operations and assist with restaurant administration to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures, and meeting/exceeding financial goals. Reports to the Manager and Director of Food & Beverage.

Requirements

Requires a working knowledge of hotel and corporate food and restaurant services, policies, and operations. Working knowledge is generally learned on-the-job. May require knowledge of computer equipment or other technical devices or broad knowledge in several operational areas.
Ability to compile facts and figures in accordance with established procedures.
Requires supervisory communication skills.
Ability to lift, push, pull, and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 - 40 lbs.
Bending - Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
Kneeling may be required for cleaning purposes.
Mobility - 95% of shift covering all areas of outlets, supervising.
Continuous standing to assist at the hostess station - minimal stationary standing.
Climbing stairs - varies by location.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.
Must have excellent oral communication skills for communicating with guests and associates, issuing instructions, and communicating policies.
Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecasts and SOPs.
Must have knowledge of chemicals/agents for training purposes.
One to two years of employment in a related position.

Responsibilities

The position is responsible for restaurant operations.
Recommend procedural changes.
Aids in the administration of the restaurant.
Monitors shift revenues.
Supervise the restaurant's shift operations and liaise with kitchen staff to ensure smooth operations, compliance with procedures and safety regulations, and an optimal level of quality service and hospitality.
Supervise the restaurant employees; interview, recommend hiring, train, develop, empower, resolve problems, and provide open communications.
Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
Update the cash register system and compile and prepare various reports to support restaurant administration.
Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations, and ensure quality service.
Perform special projects and other assigned responsibilities.