Restaurant Supervisor - Waldorf Astoria Atlanta Buckhead

Hilton•Atlanta, GA

6d•Onsite

About The Position

Waldorf Astoria is looking for a Restaurant Supervisor to join the Food and Beverage Team at this gorgeous Atlanta property! Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms ( 127 guest rooms plus residences ), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining. As a Restaurant Supervisor, you would be responsible for supervising the services of the Food and Beverage outlets in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Support Company’s philosophy and company culture Provide excellent service at all times to all of our guests Assist guests courteously and efficiently Supervise day-to-day operations Supervise the maintenance and cleanliness of the outlet at all times Excellent knowledge of food and beverage, including being able to service and sell the product Manage proper supplies level Assist manager with scheduling Assist manager with Team Members training and development Assist manager with monthly departmental meeting Assist manager with conducting of daily communications meeting with staff prior to shift Visit all of our guest tables, in the restaurant, during or after their visit, to ensure satisfaction Supervise, coach, and counsel Team Members, including disciplinary procedures. Uphold and enforce all hotel policies and procedures as stated in hotel colleague handbook Attend weekly and monthly Food & Beverage meeting Communicate all group information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner Lead daily departmental meeting Has strong sense of responsibility for financial goals set forth by the company Be responsible for guest and Team Member satisfaction scores Perform any other reasonable duties as assigned by the Food & Beverage Management team.

Requirements

Previous experience in a similar position
Highly self-motivated and able to motivate others
Work in a safe, prudent and organized manner
In-depth knowledge of food and its preparation
Ability to relate to all levels of guest and management
Ability to handle multiple tasks at one time
Excellent attention to details, and extensive service knowledge

Responsibilities

Support Company’s philosophy and company culture
Provide excellent service at all times to all of our guests
Assist guests courteously and efficiently
Supervise day-to-day operations
Supervise the maintenance and cleanliness of the outlet at all times
Excellent knowledge of food and beverage, including being able to service and sell the product
Manage proper supplies level
Assist manager with scheduling
Assist manager with Team Members training and development
Assist manager with monthly departmental meeting
Assist manager with conducting of daily communications meeting with staff prior to shift
Visit all of our guest tables, in the restaurant, during or after their visit, to ensure satisfaction
Supervise, coach, and counsel Team Members, including disciplinary procedures.
Uphold and enforce all hotel policies and procedures as stated in hotel colleague handbook
Attend weekly and monthly Food & Beverage meeting
Communicate all group information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner
Lead daily departmental meeting
Has strong sense of responsibility for financial goals set forth by the company
Be responsible for guest and Team Member satisfaction scores
Perform any other reasonable duties as assigned by the Food & Beverage Management team

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs