Restuarant Server

IMG Academy•Bradenton, FL

About The Position

About IMG Academy Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps , via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting , via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches About IMG Academy Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches Job Title: Restaurant Server Department: Legacy Hotel Position Summary: Responsible for creating a positive dining experience for guests by delivering exceptional customer service, accurate order execution, and attentive table service in a friendly and professional manner.

Requirements

Minimum of one (1) year of experience in a hotel or restaurant environment
Strong customer service skills with a passion for hospitality and guest interaction
General knowledge of restaurant service standards, etiquette, and flow of service
Experience with Micros Symphony POS preferred
TIPS and/or ServSafe certification required prior to working
Excellent verbal and written communication skills
Familiarity with cash handling procedures and POS systems
Ability to work flexible schedules, including evenings, weekends, and holidays
Ability to lift, carry, move, push and pull equipment or boxes up to 40lbs
Ability to stand and walk for duration of shift
Frequent lifting and carrying trays of food and drinks
Requires a background check upon offer
Requires a pre-employment drug screen upon offer

Responsibilities

Provide friendly, and attentive service to all guests and fellow team members
Take food and beverage orders accurately and enter them into the POS/ordering system
Communicate food allergies, dietary restrictions, and special requests clearly to kitchen staff
Ensure all dishes are prepared, presented, and delivered according to quality and presentation standards
Check in with guests throughout their meal to ensure satisfaction and address any concerns
Assist fellow team members as needed to support a seamless and high-quality guest experience
Follow proper cash handling and payment procedures in compliance with company policies
Execute room service delivery as assigned, ensuring timely and accurate service
Perform cleaning and side work to maintain a clean, organized, and inviting dining environment
Handle guest concerns and service challenges in a friendly, professional, and solution-oriented manner
Maintain effective communication and teamwork with hotel staff and other departments
Protect confidential guest and proprietary information in accordance with company policies
Perform additional duties as assigned by management