Part Time Server - Montford Rooftop Bar- DoubleTree by Hilton
About The Position
Join Our Team as a Restaurant Server at the The Montford Rooftop Bar. At Parks Hospitality Group, we are seeking a skilled Restaurant Server to provide exceptional food and beverage service to our guests. In this lead server role, you will mentor and assist new servers, handle guest concerns, and ensure high-quality service standards are maintained. What You’ll Do: Greet guests warmly and provide prompt, attentive service throughout their dining experience. Take accurate food and beverage orders, ensuring all requests are met to guest satisfaction. Assist in training and mentoring new servers on procedures and service standards. Address guest complaints professionally and escalate issues to management when necessary. Monitor the dining area to ensure smooth service and address disruptions or issues. Coordinate with the kitchen and staff to deliver food and beverages efficiently. Maintain thorough menu knowledge to answer guest questions and provide recommendations. Ensure tables are cleared and reset quickly, maintaining cleanliness and organization. Support opening and closing duties, including setting up and cleaning dining areas. What You’ll Need: High school diploma or equivalent. At least 2 years of restaurant serving experience. Excellent customer service and interpersonal skills. Leadership abilities with experience in mentoring or training others. Ability to remain calm and professional in high-pressure situations. Strong communication skills, both verbal and written. Flexibility to work a variety of shifts, including evenings, weekends, and holidays. Why You’ll Love Working Here: Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members. Paid time off (PTO) for all team members, because we value your well-being. Team Member Recognition Program to celebrate your achievements. Discounts on hotel stays and dining. Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work. About Us: At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: DoubleTree by Hilton Asheville Downtown 199 Haywood St. Asheville, NC. 28801
Requirements
- High school diploma or equivalent.
- At least 2 years of restaurant serving experience.
- Excellent customer service and interpersonal skills.
- Leadership abilities with experience in mentoring or training others.
- Ability to remain calm and professional in high-pressure situations.
- Strong communication skills, both verbal and written.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Responsibilities
- Greet guests warmly and provide prompt, attentive service throughout their dining experience.
- Take accurate food and beverage orders, ensuring all requests are met to guest satisfaction.
- Assist in training and mentoring new servers on procedures and service standards.
- Address guest complaints professionally and escalate issues to management when necessary.
- Monitor the dining area to ensure smooth service and address disruptions or issues.
- Coordinate with the kitchen and staff to deliver food and beverages efficiently.
- Maintain thorough menu knowledge to answer guest questions and provide recommendations.
- Ensure tables are cleared and reset quickly, maintaining cleanliness and organization.
- Support opening and closing duties, including setting up and cleaning dining areas.
Benefits
- Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
- Paid time off (PTO) for all team members, because we value your well-being.
- Team Member Recognition Program to celebrate your achievements.
- Discounts on hotel stays and dining.
- Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
