Restaurant Server for Afternoon Tea - Bear Mountain
About The Position
The Afternoon Tea Server is responsible for taking food and drink orders during our popular Afternoon Tea Service. Greeting and serving all guests in our select section of the dining room. Responsible for greeting and attending to guests in a courteous and efficient manner. The server must ensure correct billing procedures while providing excellent service to guests, ensuring level of service meets the our Company standards. Prior experience as a Wait Staff in a similar role preferred. Must have excellent communication and customer service skills. This is a great opportunity with flexibility for the right person.
Requirements
- Partial High School education; High School Diploma/G.E.D. equivalent preferred.
- Strong sanitation habits.
- Mathematic skills.
- Strong customer service abilities; actively looks for ways to assist customers and coworkers.
- Ability to recognize when a problem has occurred and communicate it to management.
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
- Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
- Ability to stand for the entire work day.
- Climbing steps regularly.
- Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
- Physical presence at the job site is essential to perform job duties.
Nice To Haves
- Prior experience as a Wait Staff in a similar role preferred.
- Must have excellent communication and customer service skills.
- This is a great opportunity with flexibility for the right person.
Responsibilities
- Greet guests in a polite, positive manner; takes beverage orders.
- Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Answer questions about the menu and takes food orders.
- Explains how various menu items are prepared, describing ingredients, and cooking methods.
- Suggests any menu item.
- Submit food order into kitchen.
- Serve guests their desired entrees in a friendly, efficient manner.
- Maintain pleasant dining experience.
- Check on guests periodically throughout their meals and attends to their needs.
- Deliver check and completes transaction making accurate change when necessary.
- Perform clean-up duties after each meal service; and, prepares and sets up for next meal.
- Keep assigned tables clean and properly set up, including vacuuming and arranging tables and chairs.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Report gratuities at the end of each shift as required by Company policy and law.
- Maintain awareness of safety issues, and report them immediately to your manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
