Restaurant Server & Bartender - EVEN an IHG Hotel

Beaverton•Portland, OR

20d•$18

About The Position

The Even Kitchen & Bar- Bartender & Server delivers the EVEN Hotels Simple, Natural, Good food & beverage wellness promise to guests daily by engaging the guests, understanding their nutrition interests and/or requirements and guiding them through the menu and market selections to help meet their needs This role assists customers with tablet ordering/interaction, serves food to tables during PM food and beverage service, bartends, assists customers with beverage station, maintains grab-and-go market table, services meeting set-up. Additionally, the Even Kitchen & Bar Bartender & Server may be required to perform guest check-in/out and assist guests in the Athletic Studio or other common areas as required if necessary. Hiring for full time and part time positions. MUST HAVE RESTAURANT EXPERIENCE AND BARTENDING EXPERIENCE

Requirements

High School diploma or equivalent, plus 6 months food service and/or 1 year bartending experience required
Basic reading and writing
Basic math skills are frequently used when handling cash and credit
Must speak fluent English
Flexible work schedule
May be required to work nights, weekends, and/or holidays
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency

Nice To Haves

Bilingual, Spanish
1 year food service experience that requires knowledge of kitchen operations
Some formal training in food production
Hotel front-of-house F&B experience
Bilingual, Spanish preferred
Demonstrated recent and regular participation in wellness, nutrition, sports, fitness or similar activities

Responsibilities

Engages guests to understand their wellness needs and offers options to help guests make healthy food choices
Assists guests with tablet ordering, takes beverage orders in a tone consistent with brand service behaviors
Prepares and presents food and beverages (including bartending) according to brand approved recipes and established health and presentation standards
Be knowledgeable about the specialty cocktails and cooked to order menu. Be prepared to answer guest questions regarding cooking times, ingredients and how an item is prepared
Use suggestive selling techniques to up-sell where possible to maximize hotel revenue [Up-sell]
Stores food and beverage products, inventory and equipment safely and properly
Replenishes supplies based on business forecasts in a timely and efficient manner and informs supervisor of low inventory items
Assists in receiving items and taking inventory as required
Clears and cleans tables promptly and efficiently. Keeps guest areas and food and beverage production areas clean and orderly throughout shift
Cleans and/or wipes down tables, chairs, walls, windows, mirrors, and floors as necessary
Processes all cashiering transactions accurately and in a secure manner
Completes closing/reconciliation activities and check guest credit compliance according to standard operating procedures
Responds appropriately to guest complaints and implements appropriate service recovery guidelines in order to ensure total guest satisfaction
Regularly seek and use guest feedback to ensure that special needs and requests are fulfilled
Shares own wellness journey with colleagues and guests
Remains current on brand, wellness, nutrition and industry information required to deliver the EVEN Hotels programs and services
Maintains Green Engage initiatives in assigned work area
Ensures food handling and storage meets federal/state/local health requirements
Alerts supervisor of any health or safety issues