Restaurant Server Assistant

Thind Management•Spring, TX

21d

About The Position

Restaurant Server Assistant Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated server assistant in a fine dining restaurant to support the servers and ensure smooth operations in the dining area. Server assistants, al who provides exceptional food and beverage service to guests, ensuring a memorable and enjoyable dining experience. Servers are responsible for guiding guests through the menu, taking orders, serving dishes, and attending to guests’ needs throughout their meal. They should possess strong knowledge of the menu, wine pairings, and fine dining etiquette, while delivering professional and attentive customer service.

Requirements

Excellent communication and interpersonal skills
Excellent organizational and time management skills
Strong understanding of fine dining etiquette and service techniques
Excellent knowledge of food, wine, and beverage pairings
Ability to work independently and as a team in a fast-paced environment
Experience and/or familiarity with POS systems and order management software
Proven experience as a server in a fine dining or upscale establishment
Must have a flexible work schedule

Responsibilities

Greets guests in a warm, friendly and professional manner, creating a positive and welcoming atmosphere
Develop a comprehensive understanding of the restaurant’s menu, including ingredients, preparation methods, and flavor profiles
Guide guests through the menu, providing detailed descriptions of dishes and answering any questions they may have
Assist guests in making informed decisions by offering recommendations and suggesting wine pairings
Stay updated on seasonal specials, promotions and menu changes while actively promoting and upselling menu items, specials and premium beverages to enhance guests’ experience
Handle guest inquiries, concerns, or complaints promptly and professionally, striving to resolve any issues to the guests’ satisfaction
Take accurate food and beverage orders from guests, ensuring clarity and attention to detail
Enter orders into the restaurant’s POS system accurately & promptly
Handle special requests or dietary restrictions with care and communicate them accurately to the kitchen staff
Collaborate effectively with the kitchen and bar staff to ensure timely preparation and delivery of orders
Double-check orders of accuracy and presentation before serving them to guests
Serve food and beverages to guests, adhering to established fine dining service techniques and etiquette
Present dishes in an elegant and visually appealing manner, describing them to guests upon serving
Provide attentive and personalized service, anticipating guests’ needs and ensuring their satisfaction throughout their dining experience
Monitor guests’ satisfaction during the meal, checking on them regularly and refilling drinks as needed
Clear and reset tables promptly, maintaining cleanliness and organization in the dining area according to restaurant’s standards
Adhere to food safety and sanitation guidelines, ensuring the highest level of cleanliness and hygiene