Restaurant Outlets Manager

Corporate Office•Pittsburgh, PA

5d•Onsite

About The Position

William Penn Hotel History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades. Job Description Do you value hospitality, teamwork and loyalty ? Are you looking for a new work family? Keep reading and find your new home. We are the Omni William Penn Hotel- the Grande Dame of Pittsburgh since 1916. The Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. Come join our family of associates! This person would assist in the proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Requirements

Passion for people
Can do attitude
Courteous, friendly and nice
Managerial courage to be a strong decision maker and problem solver
2 Years of F&B Management experience
Must present Managers' ServSafe Certifications and RAMP certifications upon hire.

Nice To Haves

Experience is preferred in a high volume, luxury hotel setting
Experience in a Union property is highly preferred
Strong business acumen including forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, P&L analysis, food and beverage cost controls.

Responsibilities

Our family is looking to add Restaurant Manager to lead our all star food and beverage division that includes 50,000 square feet of meeting space and 5 restaurant outlets in an upscale luxury hotel in Downtown Pittsburgh
The perfect addition will include someone who has a PASSION FOR : Fostering positive associate work environments Creating memorable occasions for guests Elevating our food and beverage experience to the next level
This person will be responsible for assigned shifts, assisting in overall Supervision of Outlets.
Handle guest comments and complaints.
Be present on the restaurant floors majority of the time.
This person would be expected to assist in handling guest comments and complaints and follow up with guests.