Food & Beverage Outlets Manager

The Country ClubBrookline, MA
14d

About The Position

The F&B Outlets Manager leads and oversees various outlets and event spaces within the Club. While working with the service team directly, they ensure a high standard of care is delivered to our members and their guests in an efficient and effective manner. As a leader in their department, they ensure our team is constantly learning and growing their skills and knowledge of Food and Beverage. As a visionary, they plan and bring to life sporting events and various dining outlets around property by incorporating thoughtful and personalized touches. The position is member-facing and works continuously to meet and exceed their expectations. Compensation Range: $65K-$75K annually based on experience.

Requirements

  • 5+ years of prior restaurant or F&B management experience.
  • Advanced knowledge of food and beverage operations, including menus, service standards, and best practices.
  • Ability to work well both independently and in a team environment, while maintaining established food and beverage standards.
  • Ability to work in a fast-paced, changing environment, and perform the essential functions of the job.
  • Ability to anticipate member and guest needs.
  • Ability to greet members and their families by name and advanced knowledge of preferences and allergies.
  • Basic reading and writing skills.
  • Ability to speak English conversationally.
  • Availability to work nights, weekends, holidays as scheduled.
  • TIPS certification
  • Must be able to bend and reach for items off shelf, carry trays, and able to lift up to 40 lbs.
  • Must be able to stand for 8 to 10 hours
  • Use touch screen for POS system

Responsibilities

  • Oversees daily events and outlet operations as assigned, including event execution, staffing, and scheduling
  • Ensures smooth coordination between kitchen and front-of-house teams
  • Monitors food quality, presentation, and service standards
  • Hires, trains, and supervises event and F&B operations staff
  • Leads event pre-shift meetings
  • Attends menu tastings as scheduled
  • Serve as a role model to all staff as they work to grow in their positions
  • Train all employees on service standards, beverage operations, and Club culture
  • Utilize event management software, Jonas, to plan and communicate event details
  • Maintain event logs, including post-function reports and billing notes
  • Advanced knowledge of all wine, beer, cocktail and non-alcoholic beverage offerings
  • Advanced knowledge of our menu and being able to answer questions about ingredients or cooking techniques
  • Oversight of daily sales entry in point-of-sale system and accurate reporting within outlet spaces, as assigned
  • Complete opening and close-out duties
  • Maintain cleanliness and organization of all F&B areas
  • Provide outstanding guest service while maintaining impeccable attention to detail.
  • Additional duties/ projects as assigned by management
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