Restaurant Outlet Assistant Manager

River City Casino & Hotel • St. Louis, MO

6h • $50,000

About The Position

PENN Entertainment is seeking a Restaurant Outlet Assistant Manager to join their team. The company is in the entertainment industry, offering a fast-paced environment and a diverse workforce. This role is part of a company that values career growth and provides support for team members to expand their possibilities. The position is part of a competitive Total Rewards package that includes wellness programs, day-one medical coverage, 401(k) matching, and annual performance bonuses. The company operates 43 destinations across North America and is committed to values like diversity and sustainability.

Requirements

• Must be at least 21 years of age.
• 2-3 years prior experience as a supervisor or leadership role.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Must be proficient in Microsoft Outlook programs.
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.

Responsibilities

• Staff, schedule, evaluate, train, develop and monitor team members.
• Recommend wage increases, promotions, demotions, discipline, and other employment actions for team members.
• Assist in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.
• Establish and maintain training and development procedures to ensure superior guest service standards are met.
• Prepares and delivers performance appraisals for assigned team.
• Understand department objectives, standards, guidelines, and budget.
• Ensure assigned outlet is well staffed, organized and operating to our exceptional standard.
• Open and close work area at scheduled times, ensuring full preparation for operation/function; ensure cleanliness and security of company assets.
• Work with Outlet Manager and Chefs to ensure proper food preparation and presentation.
• Monitor team members and directing necessary coaching as needed.
• Responsible for ordering and maintaining inventory levels for assigned outlet.
• Maintains strict confidentiality in all departmental and company matters.
• Perform other duties as assigned by management.
• Determines work procedures and expedites workflow.
• Responsible for team member development, coaching, training and recognition programs.
• Team member performance appraisals
• Responsible for the hiring and firing of team members when applicable.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees