Restaurant Operations Leader

Chick-fil-A•Sterling, VA

35d

About The Position

Chick-fil-A Dulles Town Crossing is more than a restaurant. Here we pride ourselves in giving team members the opportunity to make a difference. We thrive on a culture of generosity and personal development. Our goal is to select excellent talent, build community, develop skills, grow results, and launch leaders. We are looking for friendly individuals who possess excellent leadership skills. Operations Leaders are responsible for leading daily operations, ensuring quality & customer experience, talent performance, and financial management. Operations Leaders work together with the Senior Operations Leader, Operations Director, and the Kitchen Director, to ensure operational excellence. Operations Leaders are supported by the Talent Director, Training Director, Finance Director, Marketing Directors, and the Owner-Operator. The responsibilities of an Operations Leader including serving guests, provide them with what they need, giving intelligent recommendations and suggestions, leading and supporting the staff, and ensuring the team provides the Chick-fil-A hospitality that we are known for while monitoring the overall financial performance of the store. More importantly, an outstanding Operations Leader candidate should be reliable, accommodating, courteous, hard-working and friendly to ensure that the guests are fully satisfied.

Requirements

Previous Leadership Experience
Reliable Transportation
Confidence
Resourcefulness
Organizational skills
Teamworking skills
Verbal communication skills
Numerical skills
Problem-solving skills
Enthusiasm
Showing initiative
Genuine desire to serve people and to lead by example
Calm under pressure
Has the ability to multi-task

Responsibilities

Opening or Closing the Restaurant
Guest compliments and complaints
Encouraging, Coaching, and Leading Team Members working during your shift
Ensuring compliance with company standards in all areas of operations
Ensuring compliance with safety and health regulations
Cash Management
Identifying and relieving bottlenecks in operations

Benefits

Health Insurance
Overtime
Flexible Schedule
Leadership Development and potential for promotions
Competitive Pay
Sundays off
Positive work environment
Learning first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
Work alongside leaders that genuinely care
Meal Allowance for Breaks and Meal Discounts off Shift
College Tuition Discounts, Scholarships, and more are also available!
Free College tuition to Point University must meet certain qualifications. Open to full & part time employees. Ask for more details!