Restaurant Manager - Maggiano's-Richmond
About The Position
At Maggiano's, great food brings people together with scratch-made Italian-American classics and warm, family-style hospitality, making it a destination for meaningful moments. Rooted in the tradition of 1940s Little Italy dinner houses, Maggiano's blends timeless recipes with quality ingredients and genuine hospitality, offering an "approachable elegance." As a Restaurant Manager, you are the driving force behind every shift, leading the team, delighting Guests, and ensuring smooth operations. This role involves balancing hospitality with business discipline, coaching Teammates to deliver memorable experiences while meeting operational and financial targets. Maggiano's invests in its managers, providing structured development paths and opportunities to grow into senior leadership.
Requirements
- 2+ years of management experience in a full-service restaurant
- Strong leadership skills with a passion for developing people
- Solid understanding of restaurant financials and operational systems
- Commitment to hospitality and creating exceptional Guest experiences
- Flexibility to work evenings, weekends, and holidays as needed
- Able to perform essential job functions in a dynamic restaurant environment, which may include exposure to varying temperatures, noise levels, and peak-hour demands
- Able to move throughout the restaurant, retrieve items from shelves and storage areas, and transport supplies weighing up to 30 lbs, with or without reasonable accommodation
Responsibilities
- Lead shifts with a focus on Guest experience, team performance, and operational excellence
- Coach, train, and develop front-of-house and back-of-house Teammates
- Monitor food quality, presentation, and service standards throughout each shift
- Manage labor, inventory, and cost controls to meet financial goals
- Resolve Guest concerns with professionalism and genuine care
- Uphold health, safety, and sanitation standards in compliance with regulations
- Foster a positive, team-oriented work environment that reflects Maggiano's culture
- Partner with leadership to execute restaurant initiatives and drive results
Benefits
- Structured development paths and real opportunities to grow into senior leadership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
