Crestview Restaurant Manager - Chili's

Maggiano's•Crestview, FL

3h•Onsite

About The Position

Chili's Managers are wired for hospitality and are in the people business, passionate about connecting with Team Members and Guests. The atmosphere rewards teamwork and going above and beyond. Chili's has a culture of fun, taking jobs seriously but not themselves, and Managers are hungry for top business results while having fun. They are critical to leading high-energy shifts, exceeding Guest expectations, and meeting financial responsibilities. Chili's was founded in Dallas, Texas in 1975, known for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas. The company has a legacy rooted in service, hospitality, and giving back, committed to delivering the best experience to every Guest, every day.

Requirements

Dependable team player
Prefers to work in a fast-paced environment
Great multitasking skills
Passion for connecting with Team Members and Guests
Willingness to go above and beyond
Ability to lead a team through a high-energy shift
Ability to exceed Guest expectations
Ability to ensure financial responsibilities are met
Ability to identify root cause of issues, be self-reflective and accountable
Ability to foster open communication
Ability to influence Team Member behaviors and champion change
Ability to drive business results and control costs
Ability to follow operational systems (Manager Timeline, Line Checks)
Ability to hire, train, retain, and develop Team Members
Ability to drive Guest engagement and develop community relationships
Knowledge of safe food handling procedures
Ability to communicate and embody Chili's culture and Cultural Beliefs

Responsibilities

Ensure a great Guest experience
Role model and hold Team Members accountable to operational and quality standards
Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
Foster open communication between Team Members and Management
Influence Team Member behaviors by championing change and restaurant initiatives
Lead with heart and mind
Drive business results by utilizing Chili's systems to effectively control costs
Follow operational systems, such as our Manager Timeline and performing quality Line Checks
Hire, train, retain, and develop Team Members to take on larger roles
Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
Understand and practice safe food handling procedures
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant