Restaurant Manager - Chili's
About The Position
Chili's Managers are wired for hospitality and are in the people business, passionate about connecting with Team Members and Guests. The win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for its culture of fun. Managers take their jobs seriously but not themselves, hungry for top business results but also knowing how to have fun. They are the critical link to making it all happen, from leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring financial responsibilities are met. Chili's was born in Dallas, Texas in 1975 and has since claimed its place in the casual dining industry for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas. With a legacy deeply rooted in service, hospitality, and giving back, the company is committed to delivering the best experience to every Guest, every day.
Requirements
- Dependable team player
- Prefers to work in a fast-paced environment
- Great multitasking skills
- Passion for connecting with Team Members and Guests
- Willingness to go above and beyond
- Ability to lead a team through high-energy shifts
- Ability to exceed Guest expectations
- Ability to ensure financial responsibilities are met
Responsibilities
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
