Restaurant Manager

Best Western Premier, the Central Hotel • Harrisburg, PA

4d

About The Position

Job Summary: The Restaurant Manager is responsible for maintaining high quality, consistent food and beverage service during breakfast, lunch, and dinner in O’Reilly’s Taproom & Kitchen. The restaurant manager supports the Food & Beverage Department through the proper management of the FOH operations of O’Reilly’s Taproom & Kitchen. All responsibilities support the goal of enhancing and influencing the overall guest experience while maintaining compliance with company practice, cost projections and mission statements. Indicators of Success: - Financial – Gross Operating Profit, Revenue, Average Check, Labor Control, Cost Control - Guest Satisfaction & Loyalty – Medallia, Trip Advisor, Comment Cards, Annual QA - Team Building & Satisfaction – Reduce & Maintain Turnover, Culture, Training & Development

Requirements

• High school diploma or equivalent.
• Minimum of four years’ experience in related professional positions. Experience in a hotel environment preferred.
• Ability to read and understand Profit and Loss Statements, and Budgets.
• Ability to communicate effectively with management team, guests and staff.
• Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

• P&L Management: Understand how the P&L is prepared, and the line items within the food and beverage department, and how to impact each line.
• Budget Management: Skill in developing and adhering to department budget
• Payroll Control and Scheduling: Determine appropriate staffing levels based on forecasted revenue and anticipated business while optimizing profitability, guest service, and team member requests.
• Sales Skills: Understand the positioning of the hotel, services provided, and how the hotel can exceed our guests’ expectations.

Responsibilities

• Develops and Implements strategies to achieve revenue and profit goals
• Maximizes productivity by using forecasting techniques to adjust and maintain scheduling for the Front of House, and Back of House Team Members
• Manages the operation of assigned Food & Beverage Outlets
• Develops and implements strategies and practices which support team member engagement
• Creates 100% guest satisfaction by providing team members with the training, and resources needed to maximize team member engagement, and deliver exceptional service, and teamwork.
• Food Safety and Sanitation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees