Restaurant Manager

Nudy's Cafes•Lower Merion Township, PA

38d

About The Position

Nudy's Cafes is a multi-location restaurant company that has been family owned & operated since opening our first location in 1979. The customer journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family friendly environment. We currently operate in soon to be 16 locations across Chester, Montgomery, and Delaware Counties with our newest location opening soon in Wayne, Pa. We anticipate future growth throughout local markets as we continue the search for additional locations. We are actively recruiting for full-time Restaurant Managers to lead and manage locations. In this role, you will be responsible for delivering a high-quality detailed customer experience. In addition, you will directly manage and motivate a staff to provide the Nudy's Promise to each and every guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team! We utilize a multiunit hiring policy to assist in covering staffing gaps across the organization.

Requirements

The ideal candidate will have a minimum of 1 year’s restaurant management & operations experience. A degree in Business Administration, or Hospitality management is preferred.
Proven ability to lead, motivate, and coach teams.
Preferably have extensive food knowledge, with the ability to successfully answer customer questions.
ServSafe Certified or ability to obtain certification within 30 days of employment.
Consistent Line Check submissions
Ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change.
Open Availability (Any day of the week between 6:30am and 4:30pm)
Access to a vehicle during working hours
Ability to traverse all parts of the restaurant quickly.
Prolonged periods standing and walking.
Ability to lift, stoop, bend, or twist and repeat the same movements.
Use their hands to handle, control, or feel objects, tools, or controls.
Must be able to lift 25 pounds at times.

Responsibilities

Coordinate daily restaurant operations.
Understand and deliver on the Customer Journey
Deliver superior service & maximize customer satisfaction.
Respond swiftly & accurately to customer concerns.
Regularly review product quality
Organize and supervise shifts (7 Shifts system experience preferred)
Continuously manage, coach and train employees and peers with a passion for service in mind
Ensure that Nudy's brand is represented consistently.
Train new & current employees on proper customer service practices & side work schedules.
Accountability for taking initiative, being people focused and result oriented.