Restaurant Manager - Maggiano's-Old Orchard

Chili's • Skokie, IL

1d • Onsite

About The Position

At Maggiano's, the belief is that great food brings people together. Their scratch-made Italian-American classics and warm, family-style hospitality have made them a destination for life's most meaningful moments. Rooted in the tradition of 1940s Little Italy dinner houses, they blend timeless recipes with quality ingredients and genuine hospitality, calling it "approachable elegance" — an upscale experience without the pretense. If you're passionate about culinary craft and creating experiences that make people feel special, this is where you belong. As a Restaurant Manager, you are the driving force behind every great shift — leading the team, delighting Guests, and ensuring smooth operations from open to close. You'll balance the art of hospitality with the discipline of business, coaching Teammates to deliver memorable experiences while hitting operational and financial targets. This role is built for leaders who thrive in a dynamic environment and take pride in developing others. Maggiano's invests in its managers, providing structured development paths and real opportunities to grow into senior leadership.

Requirements

• 2+ years of management experience in a full-service restaurant
• Strong leadership skills with a passion for developing people
• Solid understanding of restaurant financials and operational systems
• Commitment to hospitality and creating exceptional Guest experiences
• Flexibility to work evenings, weekends, and holidays as needed
• Able to perform essential job functions in a dynamic restaurant environment, which may include exposure to varying temperatures, noise levels, and peak-hour demands
• Able to move throughout the restaurant, retrieve items from shelves and storage areas, and transport supplies weighing up to 30 lbs, with or without reasonable accommodation

Responsibilities

• Lead shifts with a focus on Guest experience, team performance, and operational excellence
• Coach, train, and develop front-of-house and back-of-house Teammates
• Monitor food quality, presentation, and service standards throughout each shift
• Manage labor, inventory, and cost controls to meet financial goals
• Resolve Guest concerns with professionalism and genuine care
• Uphold health, safety, and sanitation standards in compliance with regulations
• Foster a positive, team-oriented work environment that reflects Maggiano's culture
• Partner with leadership to execute restaurant initiatives and drive results

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees