Restaurant Manager - Maggiano's-Old Orchard

Maggiano's•Skokie, IL

3h•Onsite

About The Position

At Maggiano's, the belief is that great food brings people together, offering scratch-made Italian-American classics and warm, family-style hospitality for meaningful moments. Rooted in the tradition of 1940s Little Italy dinner houses, they blend timeless recipes with quality ingredients and genuine hospitality, calling it "approachable elegance." The Restaurant Manager is the driving force behind every shift, leading the team, delighting Guests, and ensuring smooth operations from open to close. This role balances hospitality with business discipline, coaching Teammates to deliver memorable experiences while meeting operational and financial targets. Maggiano's invests in its managers, providing structured development paths and opportunities to grow into senior leadership.

Requirements

2+ years of management experience in a full-service restaurant
Strong leadership skills with a passion for developing people
Solid understanding of restaurant financials and operational systems
Commitment to hospitality and creating exceptional Guest experiences
Flexibility to work evenings, weekends, and holidays as needed
Able to perform essential job functions in a dynamic restaurant environment, which may include exposure to varying temperatures, noise levels, and peak-hour demands
Able to move throughout the restaurant, retrieve items from shelves and storage areas, and transport supplies weighing up to 30 lbs, with or without reasonable accommodation

Responsibilities

Lead shifts with a focus on Guest experience, team performance, and operational excellence
Coach, train, and develop front-of-house and back-of-house Teammates
Monitor food quality, presentation, and service standards throughout each shift
Manage labor, inventory, and cost controls to meet financial goals
Resolve Guest concerns with professionalism and genuine care
Uphold health, safety, and sanitation standards in compliance with regulations
Foster a positive, team-oriented work environment that reflects Maggiano's culture
Partner with leadership to execute restaurant initiatives and drive results