Restaurant Manager

Destination Geneva NationalLake Geneva, WI

About The Position

We are seeking a dynamic and experienced Restaurant Supervisor or Manager to lead restaurant operations at one or more of our outlets. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for hospitality. Benefits include a competitive salary, profit-sharing potential, comprehensive health benefits package, paid time off, associate discounts and access to resort amenities (including complimentary golf), and opportunities for professional development and career advancement.

Requirements

  • Minimum of 2 years of experience in restaurant management, preferably in a luxury or resort setting.
  • Proven leadership skills with the ability to manage and motivate a diverse team.
  • Financial acumen and experience in budget management a plus.
  • Exceptional communication and interpersonal skills.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Passion for delivering outstanding guest service.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Ability to stand and walk for extended periods (8+ hours per shift).
  • Must be able to lift and carry up to 25-50 lbs (e.g., supplies, inventory, small equipment).
  • Frequent bending, reaching and kneeling to access storage areas, take inventory, and assist staff.
  • Ability to use hands and arms like handling paperwork, operating POS systems, and light food prep if needed.
  • Must be comfortable working in a fast-paced, hot, and noisy environment, including kitchens and dining areas.

Responsibilities

  • Oversee daily restaurant operations, maintaining the flexibility and team mentality to support other outlets as needed.
  • Ensure exceptional service standards are consistently met and exceeded at all GN outlets.
  • Manage indoor and outdoor dining operations, ensuring a seamless and enjoyable experience for all guests and members.
  • Recruit, train and mentor a high-performing team of front-of-house staff and support Culinary in recruiting for the kitchen.
  • Foster a positive and collaborative work environment, encouraging professional growth and development.
  • Cultivate a warm, welcoming, and professional atmosphere for all guests and members.
  • Address and resolve guest inquiries and complaints promptly and effectively.
  • Implement and oversee service protocols to ensure a consistent, high-quality dining experience.
  • Develop and manage budgets, ensuring financial targets are met.
  • Oversee inventory management, including ordering and cost control.
  • Analyze financial reports and implement strategies to improve profitability.
  • Manage special events and private functions that take place in the restaurants.
  • Collaborate with the culinary team to create tailored menus for events and seasonal offerings.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Maintain all operational licenses and permits.
  • Implement and monitor safety protocols to ensure a safe environment for guests and staff.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
  • Paid time-off for full- and part-time associates.
  • Option for pay-as-you-earn with Dayforce Wallet.
  • Opportunity to work in a stunning resort setting with access to recreational facilities.
  • Encouraging and supportive work environment that values creativity and teamwork.
  • Potential for professional growth within a dynamic hospitality organization.
  • All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.
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