Restaurant Manager, Spencer%27s for Steaks and Chops - Hilton Salt Lake City Center

Hilton • Salt Lake City, TX

1d • Onsite

About The Position

EOE/AA/Disabled/Veterans Located in the heart of downtown and located only a short distance from truly unparalleled access to nature the Hilton Salt Lake City Center has it all! ,This 500 guest room hotel, just a stones throw from the convention center, is seeking their next Restaurant Manager at Spencer's for Steaks & Chops An ideal candidate for a Restaurant Manager would combine strong hospitality leadership with operational excellence and a guest-first mindset that aligns with Hilton’s brand standards. Spencer’s is one of Salt Lake City’s earliest steakhouses and continues to deliver contemporary dishes that surprise the locals. Whether it’s to unwind after a long day in the lounge with colleagues over locally crafted beers or to experience an evening dinner with friends and family - guests will enjoy signature steaks and seafood, classically inspired cocktails, and an extensive selection of wines by the glass. A handsomely appointed private dining room is available for parties up to 25 guests and is perfectly suited for business meetings, company functions and special personal celebrations. What will I be doing?

Requirements

• Since being founded in 1919, Hilton has been a leader in the hospitality industry.
• Today, Hilton remains a beacon of innovation, quality, and success.
• This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
• Specifically, we look for demonstration of these Values:
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
• In addition, we look for the demonstration of the following key attributes:
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Responsibilities

• Interviews, selects, trains, supervises, counsels, disciplines and participates in the evaluation of restaurant staff employees for the efficient operation of the restaurant.
• Schedules and directs staff in their work assignments.
• Responsible for ensuring that restaurant complies with sanitation and safety standards for guests and employees.
• Responsible for ensuring that all equipment is in working order.
• Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests.
• Provides guidance for improvement and implements necessary adjustments.
• Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis.
• Manages and monitors product quality and guest satisfaction in restaurant.
• Responsible for ensuring that food quality is consistent, appealing, and prepared to guest specifications.
• Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met.
• Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality.
• Provides guidance for improvement and implements necessary adjustments.
• Interacts with guests to obtain feedback on quality of service and food in outlet.
• Investigates and resolves guest complaints in a timely manner.
• Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service.
• Oversees set up of dining and service areas.
• Participates in marketing efforts of restaurants, creates menu ideas, surveys competition and reports food trends, and assists in preparation of specials.
• Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations

Benefits

• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees