Outlet Operational Responsibilities: Assist with training of all food service and bar staff Assist with production of schedule for twenty eight Atlantic/Thoreau’s Responsible for all daily service operation. Maintain tight control of dining reservations book – Open Table Assist with supervision of any events in the Private Dining Room Coordinate closing of outlets with other food & beverage managers Attend daily BEO meetings and periodical staff meeting Develop the twenty eight Atlantic/Thoreau’s team to minimize turnover Assist with hiring when applicable Implement systems and controls to ensure profitability of department. Manage flatware, glassware, linen and china inventories and the protection of assets Supervise bar operation and ensure beverage control standards are met. Act as a coach for all food service and bar staff. Individually train all new members of the team, including servers, hostesses, assistant servers Assist with administrative tasks like menus and POS system updates Responsible for supply management in coordination with twenty eight Atlantic GM Discipline staff according to WI guidelines. Maximize revenues in both outlets, introduce staff incentives, train up selling techniques Assist with pre-meals, communicate issues to staff and listen to staff issues. Perform staff reviews. Guest Relations Responsibilities: Departmental leader for resorts Customer Intimacy Program Establish outlet procedures for all special occasions Work closely with Executive Office to ensure all VIP reservations are handled accordingly Work closely with outlet management to promote heroic acts and encourage participation Establish new and innovative heroic acts for the department Work towards a pre-arrival program for all special occasions in twenty eight Atlantic
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed