Restaurant Manager - Glacier National Park

Xanterra Parks & Resorts•Columbia Falls, MT

52d

About The Position

At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Restaurant Managers to Live. Work. Explore. this summer! Job Summary:To lead and support a Front-of-House (FOH) team in delivering outstanding guest experiences in a casual fine dining environment. The Restaurant Manager plays a key role in daily operations, staff development, and service quality, helping to create a welcoming and memorable dining experience for park visitors from around the world. This position is ideal for someone who is passionate about hospitality, enjoys working in a dynamic team setting, and is excited to live and work in a beautiful natural environment. Why Glacier National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are an authorized concessionaire in Glacier, and proud stewards of the park. Life in Glacier: Free Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style) Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth) Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world The adventure of a lifetime!

Requirements

Previous have experience in restaurants; whether that's serving, bartending, or hosting.
Are you interested in or already know the basics of wine service, cocktails, and quality food presentation? We're happy to train the right person.
Stay calm under pressure and helps your team do the same, especially during busy meal periods.
Communicate clearly and confidently while creating a fun, respectful, and supportive team environment.
Work closely with other leaders to keep services running smoothly from open to close.
1-3 years of experience in the restaurant of hospitality industry preferred (FOH or BOH roles-servers, bartenders, hosts, supervisors, etc.)
Must be able to walk and stand for long periods of time.
Must be able to lift and carry a minimum of 40 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day.
Must be able to bend, stretch, and reach for extended periods of time.
Working safely with required chemicals.
Must be able to perform various administrative tasks on a computer for extended periods of time.

Nice To Haves

Previous leadership or supervisory experience is preferred but not a must, especially if you've helped train others, led a shift, or taken initiative in your past roles.
Experience working in fast-paced, guest facing environments, especially in tourism or seasonal settings, is helpful.
Familiarity with casual fine dining, craft beverage services, or guest service standards is also preferred but we're happy to train the right person.

Responsibilities

Oversee daily dining room operations, ensuring a seamless guest experience by being present on the floor during all meal service periods.
Schedule and coordinate FOH staff using 7 Shifts; manage labor and payroll through Kronos.
Manage inventory using Cloud Suite; ensure accurate ordering and product use.
Help control food and labor costs through communication and proactive planning.
Ensure food presentation, sanitation, and service standards are met in coordination with BOH leadership.
Train, coach, and evaluate FOH team members to uphold service excellence.
Inspire team performance through coaching, suggestive selling, and menu knowledge.
Collaborate closely with BOH and F&B Leadership to foster a positive, high-performing team culture.
Monitor and support guest complaints promptly and professionally.
Adhere to all company, NPS, and departmental safety and environmental practices.
Other duties as assigned.

Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Free Glacier National Park pass
Free Red Bus Tours (if available)
Retail, Lodging and Travel Discounts
Planned employee trips and activities
$350 Referral Bonus Program
Free Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)