Restaurant Manager

Virgin Hotels•Las Vegas, NV

11d

About The Position

The Restaurant Manager will oversee and manage the daily operations of the restaurant. We are looking for a results-driven restaurant manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations, and motivating staff during busy hours. To be successful as a restaurant manager you must have excellent interpersonal skills as well as experience in a restaurant environment. A good Restaurant Manager can multitask and remain calm in stressful situations. Inspire your management team and all Kassi team members to bring their very best to Kassi every day.

Requirements

Strong supervisory and leadership skills
Excellent interpersonal skills with a focus on customer service
Excellent time management skills
Excellent organizational skills and attention to detail
Familiarity with food handling, safety, and other restaurant guidelines
Proficient with Microsoft Office Suite or related software
Current, legal, and unrestricted ability to work in the United States
High school or equivalent education required
Ability to work a flexible schedule
3+ years of hospitality-related experience
2+ years of restaurant manager or leadership experience
Current food handler's and TAM cards and other certifications as required by federal/state/local law
Familiar with point-of-sale computers and software
Comfortable using a computer, navigating Windows, Microsoft Office, and Outlook Email

Nice To Haves

Customer service
People management, fostering teamwork, and giving feedback
Planning
Developing budgets
Self-motivated
High energy Level
Multi-tasking
Resolving conflict
Verbal communication

Responsibilities

Professionally address customer complaints
Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards
Ensures customer satisfaction with all aspects of the restaurant and dining experience
Handles customer complaints, resolving issues in a diplomatic and courteous manner
Ensures compliance with alcoholic beverage regulations
Estimates food and beverage costs
Manages inventory and purchases food and supplies
Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards
Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service
Hires and trains restaurant staff
Organizes and oversees the staff schedules
Conducts performance evaluations that are timely and constructive
Oversees hiring, discipline, and termination of employees in accordance with restaurant policy
Performs other duties as assigned