Crestview Restaurant Manager - Chili's

Chili's•Crestview, FL

1d•Onsite

About The Position

Chili's Managers are integral to the hospitality business, passionate about connecting with both Team Members and Guests. The company fosters a win-together atmosphere that rewards teamwork and recognizes going above and beyond. Chili's maintains a culture of fun, where jobs are taken seriously but not themselves. Managers are crucial for achieving top business results, leading high-energy shifts, consistently exceeding Guest expectations, and ensuring financial responsibilities are met. Chili's was established in Dallas, Texas in 1975, and has since become known in the casual dining industry for its Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. With a strong legacy rooted in service, hospitality, and community giving, Chili's is dedicated to providing the best experience to every Guest, every day.

Requirements

Dependable team player
Ability to thrive in a fast-paced environment
Great multitasking skills
Passion for connecting with Team Members and Guests
Ability to lead and hold Team Members accountable to operational and quality standards
Problem-solving skills to identify root causes of issues
Self-reflection and accountability
Strong communication skills to foster open communication and influence behaviors
Leadership skills to champion change and lead with heart and mind
Business acumen to drive results and control costs
Adherence to operational systems (e.g., Manager Timeline, Line Checks)
Talent management skills (hire, train, retain, and develop Team Members)
Ability to drive Guest engagement and develop community relationships
Knowledge and practice of safe food handling procedures
Ability to communicate and embody Chili's culture and Cultural Beliefs

Responsibilities

Ensure a great Guest experience
Role model and hold Team Members accountable to operational and quality standards
Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
Foster open communication between Team Members and Management
Influence Team Member behaviors by championing change and restaurant initiatives
Lead with heart and mind
Drive business results by utilizing Chili's systems to effectively control costs
Follow operational systems, such as our Manager Timeline and performing quality Line Checks
Hire, train, retain, and develop Team Members to take on larger roles
Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
Understand and practice safe food handling procedures
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant