Restaurant Manager - Twin Farms

Relais & Châteaux • Barnard, VT

6h • $70,000 • Onsite

About The Position

Assists the F&B Director with the day-to-day operations of all food and beverage outlets.
Serving as a member of the leadership team- particularly in functions related to performance management, motivation, and efficient use of resources.
Sets the tone and standards for professional, knowledgeable, and friendly dining service.
Motivates and supports staff in developing their serving skills, wine and food knowledge, and interpersonal abilities.
Be a key member of the F&B team to handle the planning phase, as well as the execution phase of groups.
Assist with overall administration – completing purchase orders, dining staff schedules and coordinates appropriately to fulfill standards of service; reviews and authenticates timesheets.
Assumes a leadership role as one of the primary communicators within the department on all matters related to the day to day operations of dining service.
Opens and/or closes the The Dining Room, Twigg’s, Lewis Thompson Dining Room, and Wine Cellar as needed, attending to all details and assets secured and prepared for the following service.
Directs room arrangement when needed and oversees final set-up with a critical eye on details.
Executes quick and practical independent decisions with the best balance for interests of our guests, staff and company in mind.
Expedites food and drink and fills-in on most any dining staff role as needed in order to keep service fluid and complete.
Maintains dining room standards for safety of guests and staff; ensures that each staff member is aware of and following proper safety procedures.
Monitors bar and dining supply inventory as well as equipment and staff uniform; submits appropriate requisitions and restocks.
Consults closely with Kitchen staff to review menu and verify that guests’ needs are addressed.
Manages dining guest relations including the direct fielding of any criticism and working to resolve concerns to the guest’s best possible satisfaction.
Anticipates and identifies interferences in the flow of service and works to smooth the pace, expectations, and the extent of disruptions.
Assists with hiring initiatives; also manages disciplinary- corrective actions, including terminations, in conjunction with HR.
Inspect grooming and attire of staff; rectify any deficiencies.

Requirements

• Demonstrate organizational skills that include assessing future needs and scheduling accordingly; able to manage consistent follow up.
• Customer oriented approach to guest issues with a positive and proactive attitude and a strict adherence to confidentiality.
• Strong communication skills within a variety of situations and supervisory duties.
• Professional demeanor at all times- particularly when fielding strong guest concerns.
• Able to react quickly to changing demands and prove resourceful in taking on challenges.
• Demonstrates an ability to simultaneously manage a diversity of tasks efficiently and effectively with minimal error.
• Able to establish, maintain, and follow through on priorities despite frequent interruptions, changes, and unexpected stresses.
• Flexibility with work schedule; demonstrates a sincere level of reliability- including being available to open or close the dining area, and work weekends/holiday periods.

Responsibilities

• Assists the F&B Director with the day-to-day operations of all food and beverage outlets.
• Serving as a member of the leadership team- particularly in functions related to performance management, motivation, and efficient use of resources.
• Sets the tone and standards for professional, knowledgeable, and friendly dining service.
• Motivates and supports staff in developing their serving skills, wine and food knowledge, and interpersonal abilities.
• Be a key member of the F&B team to handle the planning phase, as well as the execution phase of groups.
• Assist with overall administration – completing purchase orders, dining staff schedules and coordinates appropriately to fulfill standards of service; reviews and authenticates timesheets.
• Assumes a leadership role as one of the primary communicators within the department on all matters related to the day to day operations of dining service.
• Opens and/or closes the The Dining Room, Twigg’s, Lewis Thompson Dining Room, and Wine Cellar as needed, attending to all details and assets secured and prepared for the following service.
• Directs room arrangement when needed and oversees final set-up with a critical eye on details.
• Executes quick and practical independent decisions with the best balance for interests of our guests, staff and company in mind.
• Expedites food and drink and fills-in on most any dining staff role as needed in order to keep service fluid and complete.
• Maintains dining room standards for safety of guests and staff; ensures that each staff member is aware of and following proper safety procedures.
• Monitors bar and dining supply inventory as well as equipment and staff uniform; submits appropriate requisitions and restocks.
• Consults closely with Kitchen staff to review menu and verify that guests’ needs are addressed.
• Manages dining guest relations including the direct fielding of any criticism and working to resolve concerns to the guest’s best possible satisfaction.
• Anticipates and identifies interferences in the flow of service and works to smooth the pace, expectations, and the extent of disruptions.
• Assists with hiring initiatives; also manages disciplinary- corrective actions, including terminations, in conjunction with HR.
• Inspect grooming and attire of staff; rectify any deficiencies.

Benefits

• Time to recharge – Up to 4 weeks of paid time off, plus paid sick days and holidays, so you can rest, and reset.
• Nourishment every day – complimentary meal during each shift.
• A place to call home – Affordable on-site housing may be available for qualified candidates, depending on availability.
• Future security – 401(k) retirement plan with employer matching to help you plan confidently for tomorrow.
• Health that’s supported – Employer contributions toward medical, dental, and vision coverage, plus free vision and life insurance at no cost to you.
• Sharing the magic – Friends & Family discount rates so you can let your loved ones experience the world of Twin Farms.
• Flexibility for life changes – Relocation assistance may be available for qualified candidates, depending on availability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 51-100 employees