Restaurant Manager, Heck’s Tavern

Devil's Thumb Ranch

8d • $65,000 - $80,000 • Onsite

About The Position

Join us at Heck’s Tavern, nestled within the breathtaking location that is Devil's Thumb Ranch Resort & Spa, where culinary excellence meets natural splendor. As the premier wagyu steak house in Grand County, we invite you to embark on a transformative journey amidst 6,500 acres of pristine wilderness at the foot of the Colorado Rocky Mountains. Recognized as a Top 10 Resort in the USA – Mountain West by the prestigious 2023 Condé Nast Traveler Readers’ Choice Awards, Devil's Thumb Ranch Resort & Spa is celebrated for its unparalleled hospitality and stunning surroundings.

Principle Purpose of Job
The Restaurant Manager oversees all front-of-house food and beverage operations at Heck's Tavern, including employee oversight, guest satisfaction, service standards, beverage program management, and menu development in collaboration with the culinary team. This role is responsible for leading successful revenue-generating efforts and ensuring overall operational excellence at Heck's Tavern, Hallowed Grounds, the Pool Bar, and other F&B operations within Devil’s Thumb Ranch.

Requirements

• Bachelor's degree in Hospitality Management or equivalent experience preferred.
• Strong leadership, communication, and organizational skills.
• Knowledge of food handling, sanitation standards, and liquor laws.
• Ability to manage financial aspects, including budgeting and payroll.
• Excellent guest service skills and decision-making under stress.
• Flexibility with scheduling and ability to lift/carry up to 50 lbs.

Responsibilities

• Lead and manage the front-of-house food and beverage operations.
• Collaborate with the Executive Director of F&B on innovative revenue-generating strategies.
• Execute the business plan and contribute to the success of food and beverage operations.
• Maintain proactive communication with the back-of-house/culinary team.
• Ensure the highest level of guest service, in line with DTR standards.
• Oversee hiring, training, development, and coaching of restaurant staff.
• Lead training and product knowledge initiatives for staff and assistant managers.
• Handle administrative duties such as scheduling, payroll, performance reviews, and termination paperwork.
• Implement and maintain SOPs; create new SOPs when necessary, pending approval.
• Assist with budgeting and resource allocation for restaurant operations.
• Manage financial reporting, including daily revenue, forecasts, and promotions.
• Oversee purchasing, inventory, and maintenance of equipment.
• Actively work the floor to support staff and ensure smooth operations.
• Solicit guest feedback and resolve guest complaints.
• Ensure cleanliness, sanitation, and recycling efforts meet DTR and health department standards.
• Protect company assets and ensure the upkeep of restaurant tools and property.
• Engage with the local community to build relationships and promote business.

Benefits

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Affordable furnished housing, if working a minimum of 35 hours/week or more.
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees