Chick -fil -A Restaurant Manager – Operations Leader

Cooper Connect•Plano, TX

About The Position

Multi -unit Owner/Operator Jay Schumacher is a well -established Owner/Operator who is known for "greeting every guest every day!" Chick -fil -A is the fastest growing Quick Service Restaurant in the nation Chick -fil -A has the highest customer satisfaction scores for 10 consecutive years Chick -fil -A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick -fil -A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Health Insurance Paid Vacation Tuition Discounts at Over 100 Colleges Never work on Sundays Excellent Career Advancement Opportunities Overtime Available Opportunity We’re seeking an experienced Restaurant Operations Leader to own the success of our FOH or BOH operations. You will lead a team of 50–60 and empower your leadership team to drive high -performance results while maintaining a positive, healthy, and consistent culture.

Requirements

2 years of Leadership experience
Experience driving culture and operational performance simultaneously.
Proven track record of developing others
Passion for Chick -fil -A's values

Nice To Haves

Bachelor's Degree
Hospitality experience
FOH or BOH Restaurant experience

Responsibilities

Lead and develop a team of directors, managers, and frontline employees.
Drive operational excellence and consistently deliver outstanding service.
Build and maintain a strong culture where expectations are high but achievable.
Own key business metrics and identify trends to improve performance.
Support onboarding and development of junior leaders to ensure operational success.
Increasing overall restaurant results, working cross -functionally with other department leaders through attending weekly meetings and setting high -level collaborative goals.