Restaurant/Lounge Server - Glacier National Park

Xanterra Parks & Resorts•Columbia Falls, MT

56d

About The Position

At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Restaurant/Lounge Servers to Live. Work. Explore. this summer! Job Summary: The Restaurant/Lounge Server delivers exceptional dining experiences by efficiently managing food and beverage orders, providing attentive service, and maximizing guest satisfaction through menu knowledge and suggestive selling techniques. The Details:Position Type: SeasonalSeason Dates: May through September 2026 (exact dates vary by location)Pay: TBDSchedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays) Why Glacier National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are an authorized concessionaire in Glacier, and proud stewards of the park. Life in Glacier: Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style) Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth) Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world The adventure of a lifetime!

Requirements

Ability to anticipate guest needs, personalizing the dining experience and maintaining a warm, professional demeanor under pressure
Comfort describing dishes, ingredients and preparation methods accurately and enthusiastically
Basic understanding of wine varietals, craft cocktails, liquor and beer
TIPs Montana certification required(training classes provided)
Ability to efficiently enter orders, process payment sand manage guests checks using a point-of-sale system
Clear, professional and courteous interactions with guests, teammates and management
Ensure accuracy in orders, timing and presentation, maintaining consistency and quality throughout service
Works cohesively with kitchen and service staff to ensure smooth, coordinated service
Balances multiple tables and tasks in a fast-paced environment without compromising quality of service
Maintain a neat, polished appearance and positive attitude reflective of Xanterra's standards
Minimum of 2 years of experience in a full-service or casual fine dining environment.
Must be able to walk and stand for long periods of time.
Must be able to lift and carry a minimum of 40 pounds regularly
Frequent lifting and carrying of supplies, materials, and equipment throughout the day.
Must be able to bend, stretch, and reach for extended periods of time.
Working safely with required chemicals.

Responsibilities

Greet guests promptly, warmly, and professionally upon arrival.
Guide guests through the menu, providing detailed descriptions of dishes, ingredients, and specials.
Offer thoughtful wine, cocktail, and pairing recommendations based on guest preferences.
Take accurate food and beverage orders and enter them efficiently into the POS system.
Ensure food and drinks are delivered promptly, correctly, and attractively presented.
Anticipate guest needs and respond to requests quickly and courteously.
Maintain attentive yet unobtrusive table presence throughout service.
Handle guest concerns or complaints with professionalism and empathy, escalating to management when appropriate.
Collaborate effectively with kitchen, bar, and host teams to ensure smooth service.
Communicate special requests, allergies, and modifications clearly and accurately to the kitchen.
Assist teammates during busy shifts - running food, refilling drinks, or resetting tables as needed.
Participate in pre-shift meetings to stay informed about menu updates, specials, and service standards.
Set up and break down assigned sections, ensuring tables, linens, glassware, and utensils are spotless and properly arranged.
Maintain a clean, organized, and safe workspace at all times.
Process guest payments accurately, handle cash responsibly, and close checks efficiently.
Follow all responsible alcohol service laws and restaurant policies.
Uphold health, safety, and sanitation standards in compliance with local regulations.
Present a polished, professional appearance in accordance with uniform guidelines.
Demonstrate a genuine passion for food, wine, and hospitality.
Continuously seek opportunities to learn about the menu, ingredients, and guest service techniques.
Support a positive, team-oriented environment that reflects the Xanterra's culture and values.