Restaurant Leader (Front of House - FOH)

Chick-fil-A at USC•Los Angeles, CA

23d•Onsite

About The Position

At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience. Restaurant Leader / Shift Manager is generally offered as full time or part time restaurant job. Along with a competitive paycheck, you will work in a nurturing environment where you will continue to develop valuable business and people skills. You will be part of a High Performance Leadership Team where you will be encouraged and coached as a valued member of a supportive team.

Requirements

Prior experience as a shift lead, crew lead, team lead, supervisor, restaurant manager, or restaurant assistant manager is required.
Prolonged periods of standing and walking
Must be able to access and navigate all areas of the restaurant
Must be able to lift up to 25-45 pounds at times
May be required to work in excessive heat and cold in association with the kitchen environment

Responsibilities

Participating operationally in day to day activities in high-volume fast-paced restaurant.
Offer the Team encouragement to stay true to 2nd Mile Service goals.
Offer immediate/respectful response to Guest's needs.
Assist in training of new hires, set the tone for a shift, act as a role model for our team.
Be a friendly encouraging team player
Open and/or close, lead shifts, key holder.
Count Drawers and Finalizing Day.
Excellent Communication Skills both written and spoken.