Arlo Grey Host

LINE Austin•Austin, TX

10d

About The Position

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture. We are seeking a dynamic Restaurant Host to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Requirements

High School diploma or general education degree (GED)
One (1) year related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Positive Attitude
Eye for Detail
Problem solving abilities

Responsibilities

Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness
Provide guests with menus
Greet guests and seat them at tables or in waiting areas
Assign patrons to tables suitable for their needs
Inspect dining and serving areas to ensure cleanliness and proper setup
Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
Receive and record patrons' dining reservations
Maintain contact with Kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
Inform patrons of establishment specialties and features
Direct patrons to waiting areas such as lounges
Operate cash registers to accept payments for food and beverages as needed
Prepare cash receipts after establishments close
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
Assist in planning functions or other special events and services
Maintain an increased awareness of safety issues throughout the hotel
Participate in scheduled departmental and administrative meetings as requested