Restaurant Host / Hostess
About The Position
WORK in PARADISE: Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services . Job Summary: LaPlaya is seeking an upbeat, detail-oriented person, to be a welcoming part-time host/hostess at Baleen our casual fine dining beach front restaurant. In this role, you will set the tone from the start, for the guest's fine dining experience.
Requirements
- Prior experience as a host or host in a fast-paced restaurant environment is preferred but not required; we value enthusiasm and a positive attitude above all
- Strong customer service background with excellent communication skills to engage guests warmly and professionally
- Familiarity with food service operations, including basic knowledge of POS systems like Aloha POS or Micros POS is advantageous
- Experience in hotel or guest services roles can be a plus, highlighting your ability to handle guest relations effectively
- Ability to multitask efficiently while maintaining a friendly demeanor during busy periods
- Knowledge of hospitality best practices and restaurant procedures enhances your ability to excel in this role
Responsibilities
- Greet guests with enthusiasm and genuine friendliness as they arrive, making them feel valued from the moment they walk through the door
- Manage reservations and walk-in seating efficiently using POS systems such as Aloha POS or Micros POS, ensuring optimal table utilization
- Maintain a clean and organized host stand, providing guests with menus, answering questions about the menu or restaurant policies
- Coordinate with servers and kitchen staff to ensure timely seating and smooth flow of service during busy hours
- Handle guest inquiries over the phone with professionalism and courtesy, providing accurate information about wait times or reservations
- Assist in managing waitlists and communicating estimated wait times clearly to guests
- Uphold hospitality standards by demonstrating excellent communication skills, phone etiquette, and guest relations at all times
Benefits
- competitive compensation package including 401k
- complimentary meals
- resort discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
