RESTAURANT HOST/HOSTESS (FULL TIME)

Compass Group USA Inc•New York, NY

48d•$28 - $35•Onsite

About The Position

Summary: Responsible for seating residents in the dining room. Handles customer service situations as they arise. Essential Duties and Responsibilities: Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements. Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates. Exhibits exceptional communications skills. Gets along well with others, demonstrates flexibility and patience; possesses an interest in people. Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared. Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed. Helps train new food-service team members. Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed. Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency. Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards. May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines. Works with staff of other departments to perform job duties and during special events or functions. Performs other duties as assigned.

Requirements

Upscale dining and strong customer service experience.
Abides by all Company policies and procedures including but not limited to:
The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
The use of slip-resistant shoes and proper lifting techniques.

Responsibilities

Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates.
Exhibits exceptional communications skills.
Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
Helps train new food-service team members.
Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties and during special events or functions.
Performs other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)