Restaurant Host/ess

Kalahari Resorts & Conventions•Pocono Township, PA

5h•Onsite

About The Position

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. Kalahari Resorts & Conventions is seeking a Host/ess. In this role, you will be responsible for welcoming guests into the restaurant, assigning them tables, and working with the front of house team to ensure tables are cleaned and accurately flipped in the system. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll prompt recognition and providing a warm and friendly greeting with a smile and responsive service is essential to create a beyond expectation dining experience for all guests.

Requirements

A leadership style rooted in collaboration, respect, and service to others.

Nice To Haves

Prior restaurant experience in a full-service restaurant
Background in the service industry

Responsibilities

Greet and welcome guests, in a friendly manner; escorting them to the assigned dining area.
Rotate tables when seating guests throughout the shift.
Answer questions about food, beverage, restaurant functions, services, and resort services and activities.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Monitor and observe guests dining experience.
Ensure guests are satisfied with the food, beverage, and service.
Respond promptly and courteously to their needs and requests.
Perform side work at the start and end of each shift as required by Host/Hostess station assignment.