Restaurant Host- Cashier
About The Position
PENN Entertainment is seeking talent that believes in having fun within the exciting and fast-paced entertainment industry. The company offers a diverse work environment and supports career growth and development. The competitive Total Rewards package includes wellness programs for financial, physical, and mental well-being. Specific benefits like day-one medical coverage, 401(k) matching, and annual performance bonuses may vary by position, and paid time off increases with length of employment. PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America, including online sports betting and iCasino. The company is committed to values like diversity and sustainability for its community, team members, vendors, and the planet.
Requirements
- Applicant must be at least 18 years of age.
- High School Diploma or equivalent.
- Read, write, speak, and understand English.
- Excellent customer service/communication skills.
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
- Must meet professional appearance standards as prescribed by company policy.
- Must be able to respond to visual and oral cues.
Nice To Haves
- Previous customer service experience in a high-volume operation preferred.
Responsibilities
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.
- Greets, and makes welcome, each guest entering restaurant.
- Seats guests in restaurant as per specified rotation requirements.
- Maintains proper seating and reservation documentation.
- Monitors restaurant for table availability.
- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.
- Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.
- Completes all assigned closing duties at end of shift.
- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
- Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Benefits
- Day 1 medical, dental, & vision benefits!
- Uber benefit for nearby metro stops.
- Recognition programs with cash rewards, gift cards, & more.
- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.
- 401(k) matching
- Annual performance bonus
- Paid time off
- Wellness programs designed to support our team members' financial, physical, and mental well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
